Terms
Appointment terms
Sample wording for this design. The practice replaces it with its own terms before publishing; it is not legal advice.
Requests
A request is not an appointment until the practice confirms it.
Changes and cancelling
How to change or cancel, and any charge for missed appointments, is set by the practice.
Fees
Fees are confirmed before treatment begins.
Missed appointments
Practice to confirm: any charge for an appointment missed without notice.
Payment
Practice to confirm: when treatment is paid for, and how.
Concerns and complaints
Practice to confirm: how to raise a concern, and who to contact if it is not resolved.