Approach
How the practice works, in plain words.
This is where the practitioner describes how they work: the kind of conversations they have, how they think about change and what an appointment feels like from the chair opposite. It is written by the practice and contains no claims about outcomes.
- Ways of working: Practice to confirm
- Who it suits: Practice to confirm
- Languages: Practice to confirm
Fit
Who the practice sees, and who it doesn't.
Being clear about limits is part of looking after people well.
Adults the practice sees
Practice to confirmThe circumstances it is set up for.
When another service is better placed
Practice to confirmFor example, if you need urgent or crisis care, or a team rather than one practitioner.
Working alongside your GP
Practice to confirmWhether, and how, the practice keeps your GP informed.
- Fit firstA conversation about whether this practice suits you, before any appointment
- Plain about limitsWhat the practice offers, and what it does not
- Your details kept smallThe website asks how to reach you, nothing more
- Your paceNo pressure to book after the first conversation
Questions
Before you enquire.
Do I need to know what's wrong before I get in touch?
No. The first conversation is for working out whether the practice is the right place, not for having the answers.
Will I be asked about my health on the website?
No. The website only asks how to reach you. Anything personal waits for a conversation.
What if the practice isn't the right fit?
You'll be told, and the practice may suggest other places to look.
If you need help now
This practice cannot respond to emergencies.
If you are in danger or may act on thoughts of harming yourself, call 999 or go to A&E. For urgent help that is not an emergency, call NHS 111 and choose the mental health option. Samaritans answer any time on 116 123.