Process
From first message to first appointment.
Nothing is booked until you've talked and agreed it. You can stop at any step.
The steps
What happens, and in what order.
- i.
Enquire
Contact details and the times that suit. Nothing clinical.
- ii.
Talk
A short call or video meeting about what you're looking for.
- iii.
Agree
If it fits, the practice explains fees and terms before anything is booked.
- iv.
Begin
A first appointment at a time you've both agreed.
Practicalities
Length, format and staying in touch
How long is an appointment?
Practice to confirm
In person, video or phone?
Practice to confirm
How does the practice contact me between appointments?
Practice to confirm
What if I need to cancel?
Practice to confirm