The process
Stripped to the frame, then built back.
Four to six weeks for most chairs, with a message from us at every stage.

Layer by layer
What happens to each layer.
- Top clothThe fabric you choose, cut and pattern-matchedRenewed
- CalicoA fitted inner cover that holds the shapeRenewed
- StuffingHorsehair kept if it is sound; foam and fibre where it is notKept or renewed
- WebbingJute or elastic webbing under the seatRenewed
- SpringsCoil springs re-tied, or replaced where they have lost their shapeKept or renewed
- FrameJoints, dowels and any woodworm; reglued and repairedKept
The weeks
From your sitting room to ours and back.
Photographs
You send the whole piece, the underside and any damage
Visit
We see it at home or the studio and you handle the cloths
Quote
Labour and materials apart, with what we might find inside
Strip and mend
Back to the frame; we photograph anything unexpected
Rebuild and cover
Springs, stuffing, calico, then the top cloth
Return
We bring it back and place it
Send us three photographs to start.
Soft Frame (sample business) is a sample business. Its forms, bookings and basket are switched off — nothing you do here is sent, saved or sold.
Like Soft Frame?
Pick how you'd start from it. We'll keep your choice — this design, the page you were on and anything you tell us.
- Use this designStart from it as it is
- Change a few thingsYour name, logo, colours, photos and sections
- Adapt it from my briefTell us about your business and we'll fit it to you
Installing designs opens after their review, with your own account. Nothing is installed or created from this page, and previewing is free.
Pages
- Soft Frame
- Process
- Fabrics
- Prices
- Quote
- Privacy and Terms
Built around
- Enquiries — demo only here
- Several pages
You'd still connect
- Your quote requests
- Your commission board
- Your fabric orders