Error codes
The code is a clue, not a diagnosis.
Sample codes; brands use their own. If it is not here, tell us what the display shows.
E21Washing machineThe water is not draining awayApplies to: most front-loading machines (codes differ by make; check your manual)
Safe to check yourself: Clean the filter behind the small door at the bottom front, with a towel down
Book a drain repairE10Washing machineNot filling with waterApplies to: several makes use E10 or a similar fill code
Safe to check yourself: Check the tap behind the machine is on and the hose is not kinked
Book a fill repairUEWashing machineThe drum is unbalancedApplies to: machines that show UE or a flashing spin light
Safe to check yourself: Take out half the load and spin again
Book if it happens with light loadsE24DishwasherWater left in the bottomApplies to: many built-in dishwashers (codes differ by make)
Safe to check yourself: Clean the filter and check the drain hose is not kinked
Book a drain repairE09DishwasherNot heating the waterApplies to: dishwashers with a heater fault code
Safe to check yourself: Nothing to check yourself: the heater or its sensor
Book a heater repairF2Electric ovenThe temperature sensor is reading wrongApplies to: electric ovens with an electronic timer
Safe to check yourself: Switch off at the wall for a minute, then try again
Book an oven repair
Safety first
Four things not to do.
Do not open a live appliance
Unplug or switch off at the isolator first
Do not force a locked door
Wait two minutes after a programme; then call us
Do not run a leaking machine
Water and mains electricity do not mix
Do not touch gas fittings
Only a Gas Safe engineer may
Code not listed? Describe what it does.
Open Case (sample business) is a sample business. Its forms, bookings and basket are switched off — nothing you do here is sent, saved or sold.
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Pages
- Open Case
- Appliances
- Faults
- Prices
- Book
- Privacy and Terms
Built around
- Enquiries — demo only here
- Several pages
You'd still connect
- Your repair requests
- Your parts orders
- Who is on the van today